The Claims Process, TRL Contracting

The Claims Process is one of the most intimidating and complicated parts of getting a new roof. It can be so daunting that many home owners don’t file claims when they should.

TRL Contracting has over 15 years of experience navigating this process. We can confidently deal with all insurance companies by speaking their language to get the best outcomes for customers.

Inspection

Whether you have an existing leak or you just want to have the peace of mind that your roof is still in good condition, TRL Contracting will put together a full report to help you make the best decisions for your property.When inspecting your roof, we look at over 20 key points. Some of these include the age and condition of the shingle, whether there is any storm damage, and the condition of all flashing components. Here in Central Ohio, we are typically looking for hail and wind damage. And unless you have been specifically trained, you may not know what to look for.

Fortunately, TRL Contracting consists of trained professionals who know what to look for and how to create a complete and comprehensive damage report to discuss with your insurance carrier.

Adjustment

This is the time that TRL Contracting will meet with your insurance adjuster to discuss the damage to your property. We will use our damage report to ensure that no item is overlooked.
We will also provide estimates to the insurance company using the same software that they use. This helps prevent any disputes over pricing and helps us restore your property quickly and efficiently.

Material Selection

Here is the fun part! Now that your claim has been approved, we will provide you with everything in writing and answer any questions that you may have.We will go over a selection of material samples to choose from. At this time, you will pick the manufacturer and color of your materials.
Next, we will work with you to find a date to have your work completed. (Most roofs can be completed in just one day!)

Construction Day

Your new products will be installed with the best workmanship possible; they will also meet all of the manufacturer’s installation instructions, along with the local building code requirements. All projects are managed and monitored by a member of TRL Contracting team to ensure that all materials are installed according to our strict standards.Your Rep will be on site during construction, will maintain constant contact with you throughout the project, and is happy to immediately address any of your questions or concerns.

Customer Satisfaction

When you are at this phase of the process—you have officially become a member of TRL Contracting family. We thank you from the bottom of our hearts for trusting us with your home or business.Each of our clients is given the opportunity to rate their experience with TRL Contracting. Your feedback will allow us to always provide unmatched customer care and satisfaction.